Important Information Good to know
Arrival/deparute times
Reservations with arrival on Sunday are not possible.
Your holiday home will be available from 16:00 on the day of arrival and until 10:30 on the day of departure (Sunday untill 11:00).
Arrival time vary on weekends. Please inquire the day before arrival about the correct check-in time.
Lazy Sunday: If you wish to use your holiday home on Sunday untill 18:00, ask Noordwijk Holidays is you can book a Lazy Sunday for € 70,00 on Duinpark de Witte Raaf, € 95,00 on Buitenplaats Witte Raaf aan Zee or € 100,00 on Duyndomein Noordwijk.
Cancellation Insurance
Cancellation insurance can only be taken out immediately upon booking. The cancellation insurance provides cover from the day of booking untill the day of departure from your holiday home.
a) suddenly becomes ill or is injured as a result of an accident;
b) is faced with a death in the immediate family, i.e. the death of a spouse, parents, parents-in-law, children, brothers or sisters.
In addition, this insurance will indemnify you for cancellation costs if the head of the family:
a) receives a special call-up for military service, other than in the case of mobilisation;
b) becomes involuntarily unemployed.
Participation in the cancellation insurance is only possible immediately upon booking. The cancellation insurance provides cover from the day of booking until the day of departure from your holiday home. In the event of premature departure for one of the reasons mentioned above, a refund will be made in proportion to the number of nights not stayed. In this case, you must report the vacating of the house at the reception in the park. Extras (sheets, insurance, et) will nog be reimbursed. In order to qualify for payment of the cancellation insurace, a cancellation declaration must be completed and supporting documents must be sumitted. In case of cancellation, no refund will be made of:
a) cancellation insurance premium
b) administration costs of € 50,00
The house will be cancelled immediately after written instructions to do so. Abolition is then no longer possible.
Bed linen- towel service
Bed linen is mandatory for all reservations of Noordwijk Vakanties. The beds ar made upon arrival, your holiday can start immediately.
Payment options
Preferably: complete advance payment to our account NL02 RABO 0141 4703 48 in the name of De Witte Raaf Verhuur B.V. stating the reservation number.
Upon arrival: Maestro, Visa, Mastercard, Unioncard, cash (no € 200,00 or € 500 notes)
Payment request: if desired, we can send you a payment request by email or mobile.
Bread roll service
You can order fresh bread rolls from us, except on Sunday and public holidays. The order form must be submitted to thre reception before 17.00 hours (Saturday before 12.00 hours for Monday orders). You can collect your order from 9.00 hours the next day.
Security and supervision
In our parks, strict supervision is carried out in the evening to ensure that the park rules are observed. In particular, noise pollution, drunkenness and the use of drugs are strickly dealt with by our security.
There is a Zero Tolerance policy, which means that in the event of serious violations, tenants are immediately remoeved from the park without the right to any refund of the rental amount. Vandalism and destruction are always reported tot het Hollands Midden Police.
Energy
Energy costs are usyally included in the price. Any energy costs are stated separately on the website.
Electric charging points
There are 2 charging points for your car at the reception of Noordwijk Vakanties. Buitenplaats Witte Raaf aan Zee also has 2 charging points available. If desired, there are also 2 houses with their own charging station in Buitenplaats Witte Raaf aan Zee. A large number of homes at Duyndomein have electric charging stations.
Charging vehicles at the home without an official charging point is not permitted, under penalty of € 50,00 per violation.
Bicycle rental
For the rental of bicycles, children's bicybles, electric bicycles, dog trailers and handcarts go to:
www.fietsverhuur-noordwijk.nl
Pets
In a limited number of houses, 1 pet is allowed. If you have multiple pets, we will check per reservation whether it is possible to rent a hous with multiple pets/ Pets € 10,00 per night per pet.
Houskeeping fee
The housekeeping package consists of: final cleaning, bed linen, made beds, 1 towel package pp, kitchen towel package, bath mat, service package and 1 or 2 free parking spaces.